Colleen Dafoe was at the Halifax airport last December with her husband and daughter when WestJet told her their trip was cancelled. The airline suggested rescheduling them on a flight more than 10 days later, she said — well after the end of their planned vacation to the Dominican Republic to celebrate Dafoe’s 50th birthday with extended family. They never left Nova Scotia. Dafoe said she asked for a refund from WestJet, which refused and instead offered a vacation voucher valid for one year. Eventually, she turned to small claims court for the $1,200 in compensation she believed her family was owed under Canada’s passenger rights…
